FAQs

Tri-County Firestone Service Center

  • Do I need an appointment?

    While we do our best to accommodate walk-ins, scheduling an appointment is the preferred method for requesting service. This helps us ensure we can provide prompt and efficient service to all our customers.
  • How can I obtain a copy of my service records?

    You can easily obtain a copy of your service records by requesting one at the time your service is performed. Our staff will be happy to provide you with this documentation.
  • Is there a warranty on the tires you sell?

    Yes, all tires we sell come with manufacturer warranties. These warranties provide coverage for various issues, giving you peace of mind with your purchase.
  • What types of vehicles do you service?

    Our service center caters to a wide range of vehicles. We work on most makes and models, including both domestic and foreign cars, trucks, and SUVs.
  • Do you offer diagnostics?

    Yes, we provide comprehensive diagnostic services. Our technicians utilize state-of-the-art diagnostic tools to swiftly and accurately identify any issues with your vehicle.
  • How long will my repair take?

    The duration of a repair varies depending on the specific issue. After conducting an inspection of your vehicle, we'll provide you with an estimated completion time for the necessary repairs.
  • What services do you offer?

    We offer a comprehensive range of automotive services. These include oil changes, brake repairs, engine diagnostics, transmission services, suspension work, tire replacements, and AC repairs. We also perform preventative maintenance and complete engine overhauls.
  • Are your technicians certified?

    Yes, our mechanics are ASE-certified professionals. They bring years of hands-on experience to the table, covering all types of automotive repairs.
  • Do you price match other shops?

    We're committed to offering fair and competitive pricing. If you've received a quote from another shop, please let us know. We'll review it and see if we can match or even offer a better price.
  • Do you offer a warranty on your work?

    Absolutely, we stand firmly behind the quality of our work. Most repairs come with a 12-month or 12,000-mile warranty. Additionally, parts may have separate manufacturer warranties for extended protection.